ICI’s (Curitiba de Informatica) redoubtable e governe is finding takers across government departments and bodies. A case in point is the municipality of Osasco in Greater Sao Paolo which has assented to the implementation of the e-governe Educacao School Management System. There is precedence in this, as it has already been implemented in Teresina, the capital of Piaui. Under the auspices of e governe, education of Osasko will be 138 school units in the city, as well as the headquarters of the municipal education department and the continuing education center.
The reasons for availing of e governe are many. For one it ensures that the information has integrity, apart from being unique and secure. That apart, management reports get generated in time, plus it enables their sharing, eliminating the need for duplication of work.
e governe is also rendering yeoman service to municipal and state health secretariats by helping them carry out public administration very efficiently. Not only do the things become simpler and better managed, but economical too. The integration of healthcare units, for example, the scheduling of appointments and the collation with healthcare professionals’ availability both eliminated queues and leads to an improvement in the quality of service.
Efficiencies are also introduced in the management of stocks of medicines procured from pharmacies. Similarly, matters such as ambulances and bed control are also managed much better than before. Other benefits that accrue from the implementation of e governe are the regionalization of attendance, managing the flow of patients from other hospitals, better management of financial transfers and so on.
The municipality of Teresina too sees merit in the implementation of ICI’s e governe system. As a matter of fact, the servers of the various organs of the municipality had to train to learn to fast track the implementation of the e governe program. One of the most important of the tools of this system is the one dedicated to managing human resources. The Mayor Silvio Mendis vouched for the efficacy of the system in that it makes it possible for the municipality to respond way faster to people’s demands. Furthermore, they could do things like analyzing requests, finding out problem areas and monitoring the quality of services provided to people.
What this is going to do is that not only will delivery of services to people will improve, the feedback will be quickly and accurately received, leading to quick redress of problems if any. This will put in place a virtuous circle of good service leading to good feedback leading to even better service. It is not, therefore, surprising to find e governe gaining in popularity across government bodies and departments across Brazil.
The credit goes not just to ICI for devising the e governe program, but also to the government officials who took the initiative in adopting it. The success of the e governe program will surely encourage many more government departments and bodies to adopt this program that ushers in vast improvements in the delivery of services.