At some point in everyone’s life, there’s a probability they will visit a dentist. Many people will most likely agree that visiting a traditional dental practice is not an exciting experience. One thing for sure is if the practitioners and their staff members are not excited the patient will not be excited. The reason for such drab and uninspired attitudes could be that these practitioners are not receiving the vital support they need from the corporate side of the coin.
Sure, practitioners most likely do not desire to be micromanaged; however, practitioners need to be inspired to continuously make improvements that benefit all of their patients. Improvements of operating standards can facilitate healthy growth, happier practitioners, and therefore happier patients. Healthy growth is not about focusing on profit margins or crunching numbers.
Doctor Villanova, an active practitioner with a vision of promoting the best-of-the-best from both the practitioner and corporate side of the dental industry recognized that dental practitioners needed specialized assistance without micromanagement. Dr. Chris Steven Villanova, founder, and CEO of MB2 Dental discovered what it takes to give critical reinforcement without compromising the profession. Dr. Villanova used direct knowledge based on his time spent on both sides of the provider- business equation.
The idea for MB2 Dental Solutions originated from the fact that doctor Villanova wanted to be “best” in accordance with economies of scale, shared best-practices, state-of-art technology, complete autonomy, less bureaucracy, availability, and ownership. These are very important attributes that will enhance the patient’s experience, lower employee turnover, and keep practitioners productive. Incorporating these things into any industry makes for a happier working environment. People work best when they are having fun and not under great pressure!
Everyone working in our company has a special role. Nevertheless, Dr. Villanova understands that it is important for all staff members to be on the same page and know that the ultimate goals are making the patient experience better and empowering doctors to provide the best patient care possible! If everyone is not working together, chaos and confusion will most likely turn the patient visit into a gloomy encounter.
Overall doctor Villanova believes that a business is built on people and not on who’s best at everything. Nevertheless, there must be motivating factors that keep our doctors on their toes, focused, and striving to be the best, by doing the best they can to create a compassionate caring environment for all patients.