Marriott International recently got itself into some high-tech trouble for preventing its guests from using their Wi-Fi units.
The trouble arose at the Gaylord Opryland Resort and Convention Center, which is located in Nashville, Tenn., and is managed by Marriott. Accomplished with jamming equipment, the interference with Wi-Fi service was imposed on organizers and exhibitors of a conference that was taking place in a ballroom, but not on regular guests.
This action forced those who had not purchased rooms to pay between $250 and $1,000 to use the hotel’s Internet connection. Hotel guests like Khaled Shaheen often use Wi-Fi hotspots to connect to the Net through cellphones to avoid these costs.
In addition to changing its own policy, Marriott asked the FCC to change its rules to eliminate confusion that may exist on the issue of Net access in hotels.